Question 1

How can I set up a first time scooping?

Accepted Answer

Please fill out our contact form (www.scoop440.com/signup)and we will get in contact with you ASAP to set up a day to service your yard.

You can also call or text at (440) 222-8592
Email: Scoopngo440@gmail.com

Question 2

How do I pay?

Accepted Answer

We accept Credit/Debit, Cashapp, or Zelle. We bill prepay monthly on the day your first service of every month.

Cashapp is $OhioScoop
Zelle is our phone number (440) 222-8592

Question 3

Do I need to be home for my yard to be scooped?

Accepted Answer

No. As long as we have access to the yard, we can service your yard without you being present. We will send you a text before and after the job is done!

Question 4

I live in a Condo/Apartment. Can I still request service?

Accepted Answer

Yes! We do scoop condos and apartments with small yards or common areas where your dog frequently visits.

Question 5

Can I have my dog in the yard?

Accepted Answer

We request that all dogs are securely inside while scooping the yard for the safety of everyone. Thank you!

Question 6

How is my pets waste disposed of?

Accepted Answer

Your pets waste will be bagged with fresh scented trash bags and disposed of in your bin.

We also offer Haul Away Service for recurring customers for an additional $25/month.

Question 7

What if the weather is bad?

Accepted Answer

During extreme weather such as thunderstorms, blizzards/accumulating snow, very low or extreme temperatures, and flooding we will not be able to service your yard. We will try to accommodate within the same week or we will return next week.

Light rain is no problem and your yard will still be serviced.

We only issue credits for missed weeks if you scoop your yard during the missed week. Thanks for your understanding!

Question 8

How do I cancel or pause my service?

Accepted Answer

Give us a call or text at (440) 222-8592 and let us know so we can take you off the schedule.

Question 9

I am outside of your service area, can I request service?

Accepted Answer

We are building up our routes and expanding our service areas! Please fill out our contact form (www.scoop440.com/signup)and we will see if we can fit you into an existing route.

Question 10

Can I request a specific day for service?

Accepted Answer

We do our best to accommodate requests but your weekly service day is mostly decided by your address to allow the most efficient routes. Some towns we do pass through twice a week so we do offer some flexibility in scheduling.

FAQ